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Patients Medical Center Valley enjoy a series of rights and, in turn, have the obligations listed below:


Patient Rights 

  • Get all the information necessary to begin any treatment.
  • Quality health care.
  • General information about The Valley Medical Center, rules and regulations.
  • Confidentiality.
  • Receive information recorded charges to your account.
  • Inmediate attention.


Duties Patient 

  • Report your health.
  • Follow your doctor's instructions.
  • Consider the needs of other patients, avoid making noise and / or disturbance.
  • Provide accurate information requested, to facilitate the realization of their procedures.


You will be supported by a team of executives Care: 

  • Track your account.
  • Update budgets.
  • Inform your insurance / company the need to expand coverage, if required.
  • Manage the preparation of medical reports.
  • Elaborate cuts account.
  • Deal with your insurance / company liquidating your case.
  • Provide guidance on specific administrative actions.


Our multidisciplinary team will take care of you: 

To provide security and protection you deserve, we have a modern surveillance system in the main areas of service.

However, it is important to note that the institution is not responsible for any items, money and / or valuables left in the rooms, or in any area of ​​the institution. It is advisable not bring them with you.


General recommendations:

  • Visiting hours are from 8:00 a.m. to 9:00 p.m. daily.
  • Children older than 12 years are welcome when accompanied by an adult.
  • To calm and patient recovery, we suggest you avoid prolonged visits, since they can cause fatigue.
  • Also, ask family and friends to limit the number of visitors. We recommend that you assign a spokesperson to forward them information about their health and receive good wishes.
  • We suggest you bring comfortable pajamas, soft fabrics, cotton preferably to buckle from the front.
  • To protect the health of patients, visitors and staff, smoking is not allowed in our facilities.









Centro Médico EL Valle C.A. - RIF: J-31017185-8 

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